Tuesday, September 15, 2009

Working with the PEC

The PEC oversees the equipment for hundreds of productions every year. And unlike professional rental facilities, the people who use (rent) the equipment from the PEC are students, learning both how to use the equipment as well as how to interface with the staff who is there to provide support.

As issues arise, please remember that you are not the only person/project with whom they are dealing. There are many projects, and many personalities. While you may think yourself reasonable, you may project a tone or attitude which does not engender an eagerness to assist. Whereas, if you are pleasant, reasonable and patient in your dealings - if you listen in addition to simply speaking, you will be more likely to find a sympathetic ear.

I encourage you to treat others as you yourself would like to be treated. I encourage you to give others the same benefit of the doubt that you yourself would like to receive. I encourage you to step back, gain some perspective and then move forward appropriately and with courtesy.

Remember eye contact, a simple smile and a lightness of tone combine to become a powerful communications tool that will serve you well in all your dealings for years to come.

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